EmpirePilot OS

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Common questions

How do I subscribe or change my plan?

Sign in and go to Settings → Billing, on the website or in the iOS app. Website plans are billed through Stripe; plans bought in the app are auto-renewable subscriptions billed through your Apple ID. It's the same account either way, and an account holds one subscription at a time.

How do I cancel?

If you subscribed on the website: Settings → Billing → manage subscription. If you subscribed in the iOS app: your device's Settings → your name → Subscriptions (the app links you there from Settings → Billing). Cancellation takes effect at the end of your current billing period.

How do I add a brand?

Settings → Brands → Add brand. Brand limits depend on your plan.

Why didn't my post publish?

Check that the brand's social account is connected (Settings → Integrations) and not suspended by the platform. Publishing errors trigger a notification and the post is held as a draft so nothing is lost.

How does the AI use my data?

Your brand voice and knowledge base ground every draft. We never use your private data to train AI models. Details in the Privacy Policy.

How do I enable notifications?

On the dashboard, tap Enable notifications (or allow the permission prompt in the mobile app). Manage or revoke anytime in your device settings.

How do I delete my account?

Settings → Security → Delete account, or see the full instructions.

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